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Service Engineer

System service engineer for satellite communications systems that include Hardware, Software, RF and Mechanical components.

Responsibilities:

  • Remote troubleshooting abilities
  • Ability to write specifications and production test (ATP’s and SPEC’s).
  • On Site customer support on vessels and oil rigs platforms
  • Troubleshoot and Diagnose VSAT and TVRO systems symptoms and information with computer software and test equipment
  • Interpret troubleshooting results and determine best course of action to restore VSAT / TVRO operability
  • Install new systems and equipment and upgrade components or systems on customer site or vessels.
  • Modify system software settings and parameters. Provide feedback reports.
  • Test and adjust equipment as necessary.
  • Receive and respond to service calls per company policy using the company CRM and emailing systems
  • Perform routine health check and maintenance on Orbit systems.
  • Conducting training to dealers and customers.
  • Maintain tools, test equipment and travel documents in order and ready to travel

Requirements:

  • Electrical/mechanical practical/engineer.
  • Hands-On technical background – must
  • High level of English – must
  • RF experience – large advantage
  • Experience with test equipment such as Scope and Spectrum – advantage
  • At least 2 years proven experience installing and supporting communication systems
  • Ability for travel with short notice
  • English is must – read, write and fluent speaker
  • Networking experience
  • High Interpersonal communications skills
  • Technical training experience – An advantage

For more information contact us

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