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Customer Support

HomeCustomer Support

Customer satisfaction is at the heart of everything we do. Our Global Network is here to support your need to maximize the value from your Orbit solution. With more than 7,500 systems worldwide, we are committed to continuously improving customer relations. We have Service centers in Israel, the U.S, Singapore and Brazil, as well as service partners worldwide, covering more than 40 countries

For more information

EMEA and APAC

Orbit Communication Systems Ltd.

Americas

Orbit Communication Systems, Inc.

24/7 support line number: +1- 954-509-7884
Tel.: +1-954-742-3831
Email: support.NA@ORBIT-cs-usa.com

Spare parts sales

Spare parts inventories are a necessary part of running a manufacturing business.

Upgrade & refurbishment packages

With Orbit’s upgrade and refurbishment packages, you can reduce your capital expenses and still enjoy the best in new technology.

Lab repair

Orbit provides repair and calibration services for all our equipment through certified laboratories in the U.S and Israel.

On-site Installation & Commissioning

Orbit delivers installation services for all of its solutions in accordance with each customer’s requirements

Training Programs

Orbit offers basic and advanced training programs designed to bring its customers and partners up to date with new products and developments.

Remote support

Orbit’s global support team delivers 24/7 service with remote monitoring capabilities and on-site technical support.

Orbit Communication Systems Ltd. (TASE: ORBI), a leading global provider of airborne communications and satellite-tracking, maritime, ground-station and new space solutions, is helping to expand and redefine how we connect. You’ll find Orbit systems on airliners and jet fighters, cruise ships and navy vessels, ground stations and offshore platforms. We deliver innovative, cost-effective and highly reliable solutions to commercial operators, major air forces and navies, space agencies and emerging New Space companies.

For more information

EMEA and APAC

Orbit Communication
Systems Ltd.

EMEA and APAC

Orbit Communication
Systems, Inc.

24/7 support line number:
+1- 954-509-7884

Spare parts sales

Spare parts inventories are a necessary part of running a manufacturing business.

Upgrade & refurbishment packages

With Orbit’s upgrade and refurbishment packages, you can reduce your capital expenses and still enjoy the best in new technology.

Lab Repair

Orbit provides repair and calibration services for all our equipment through certified laboratories in the U.S and Israel.

On-Site Installation & Commissioning

Orbit delivers installation services for all of its solutions in accordance with each customer’s requirements

Training Programs

Orbit offers basic and advanced training programs designed to bring its customers and partners up to date with new products and developments.

Remote Support

Orbit’s global support team delivers 24/7 service with remote monitoring capabilities and on-site technical support.

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Itzchak Gat

Chairman of the Board

Before becoming Orbit’s Chairman of the Board, Itzchak Gat served as Chairman of Rafael Advanced Defense Systems. Prior to that, he served as CEO/GM at Rafael, Elisra and Poalim Electronic Communications and as VP at the Etgar (Challenge) Fund. A retired Brigadier General, Itzchak served 27 years as a fighter pilot and a commander in the Israeli Air Force, where he also headed the Operational Requirements Department, and the Logistics and Engineering Directorate, respectively. He holds a B.Sc. in Aeronautical Engineering from Technion, the Israel Institute of Technology.

Itzchak Gat

Chairman of the Board

Before becoming Orbit’s Chairman of the Board, Itzchak Gat served as Chairman of Rafael Advanced Defense Systems. Prior to that, he served as CEO/GM at Rafael, Elisra and Poalim Electronic Communications and as VP at the Etgar (Challenge) Fund. A retired Brigadier General, Itzchak served 27 years as a fighter pilot and a commander in the Israeli Air Force, where he also headed the Operational Requirements Department, and the Logistics and Engineering Directorate, respectively. He holds a B.Sc. in Aeronautical Engineering from Technion, the Israel Institute of Technology.

Bentzi Raziel

COO & Deputy CEO

Bentzi Raziel was appointed Senior VP Operations and Global Service of Orbit in 2014. Prior to that, Bentzi who have been with Orbit for over20 years, and has held senior management positions delivering a wealth of technical and operational experience in managing complex engineering environments and leading cross-functional teams worldwide, spearheading Orbit’s global service organization. He has a proven track record in designing and implementing business operations aimed toward the creation and improvement of global supply chains. Bentzi has been responsible for the leading and execution of operational excellence practices through establishing policies that promote company culture and vision. Bentzi holds a Practical Engineering degree as well as a BA in Business Management from Rupin College as well as MBA from Netanya College in Israel

Liat Horovitz

Director of HR

Liat joined Orbit in June 2020 as HR Director. Liat has more than 15 years of experience inHR roles in
global Hi-Tech companies, leading cross-organizational HR processes including: hiring, talent
management, training, coaching and consulting, comp & benefits. Prior to joining Orbit, Liat was
HRBP at Strauss Water, ECI Telecom and F5 Networks. Liat has an MA in Public Administration from
Bar Ilan University.

Micha Barda

VP Program Management

Micha Barda joined Orbit in 2019. Prior to that he served as a head of the Marine Communication
Systems Unit in the Israeli navy C4I Division. He managed R&D for marine communication systems,
including managing a branch of 25 engineers, large scale project management and advanced
technologies. Micha has extensive experience in program management, system engineering,
integration, deployment and maintaining of complex systems and multi-disciplinary projects with
a focus on program management AMS, T&T and Satellite Systems. Micha is a graduate of BSc
Electrical and Electronics Engineering at the Ruppin Academic Center.

Liat Horovitz

Director of HR

Liat joined Orbit in June 2020 as HR
Director. Liat has more than 15 years
of experience in HR roles in global Hi-Tech companies, leading cross-organizational HR processes
including: hiring, talent management, training, coaching and consulting, comp & benefits. Prior to joining Orbit, Liat was HRBP at Strauss Water, ECI Telecom and F5 Networks. Liat has an MA in Public Administration from Bar Ilan University.

Micha Barda

VP Program Management

Micha Barda joined Orbit in 2019. Prior to that he served as a head of the Marine Communication Systems Unit
in the Israeli navy C4I Division. He managed R&D for marine communication systems, including managing a branch of 25 engineers, large scale project management and advanced technologies. Micha has extensive experience in program management, system engineering, integration, deployment and maintaining of complex systems and multi-disciplinary projects with a focus on program management AMS, T&T and Satellite Systems. Micha is a graduate of BSc Electrical and Electronics Engineering at the Ruppin Academic Center.

Roi Wirth

Chief Financial Officer

Roi Wirth joined Orbit in January 2018 as Financial Manager and was appointed CFO of Orbit in
January 2021. Roi brings with him over 13 years of extensive experience in a variety of managerial,
financial, tax and accounting-related positions. Prior to joining Orbit, he served as a Senior Manager
in the High-Tech Division at Ernst & Young working with private and publicly traded companies on
the Tel Aviv and New York Stock Exchanges. Roi is a licensed CPA and holds a BA in Accounting and
Economics from Haifa University.

Dany Eshchar

President and CEO

Dany Eshchar has extensive experience leading defense, high-tech and international business
development organizations. Before joining Orbit as CEO, Dany served as Deputy CEO for the Israel- and
US-based Aeronautics Group, where he led Sales, Marketing and Business Development efforts and
managed substantial international business growth. Prior to Aeronautics, Dany headed R&D projects
for the Israel Navy. He holds a Bachelors in Engineering from Israel’s Technion Institute of Technology
and Master’s degrees from both Technion and the University of Michigan.

Avi Shukrun

VP Research And Development

Avi Shukrun joined Orbit in September 2019, bringing with him more than 20 years of experience in
multidisciplinary technology development and life cycle management in the Aerospace, Commercial
Avionics and the Space markets. Prior to joining Orbit, he held several key management positions at
Elbit Systems, including Director of Space Systems and Director of Display and Electro-Optics.
Avi holds a B.Sc in Electrical Engineering from Ben-Gurion University, Israel and an MBA from the
Polytechnic Institute of New York University.

Stav Gizunterman

VP Sales And Marketing

Stav Gizunterman was appointed VP Sales and Marketing of Orbit in 2019, after having been promoted
to VP R&D in 2017. He has held senior technical and business management positions at the company
since 2012. Prior to joining Orbit, he served in a variety of engineering roles at Elbit Systems. Stav holds
a B.Sc. in Communication Systems Engineering from Ben-Gurion University, Israel, and an MBA from
Heriot-Watt University.

Bentzi Raziel

COO & Deputy CEO

Bentzi Raziel was appointed Senior VP Operations and Global Service of Orbit in 2014. Prior to that, Bentzi who have been with Orbit for over20 years, and has held senior management positions delivering a wealth of technical and operational experience in managing complex engineering environments and leading cross-functional teams worldwide, spearheading Orbit’s global service organization. He has a proven track record in designing and implementing business operations aimed toward the creation and improvement of global supply chains. Bentzi has been responsible for the leading and execution of operational excellence practices through establishing policies that promote company culture and vision. Bentzi holds a Practical Engineering degree as well as a BA in Business Management from Rupin College as well as MBA from Netanya College in Israel

Roi Wirth

Chief Financial Officer

Roi Wirth joined Orbit in January
2018 as Financial Manager and was
appointed CFO of Orbit in January
2021. Roi brings with him over 13
years of extensive experience in a
variety of managerial, financial, tax
and accounting-related positions.
Prior to joining Orbit, he served as a
Senior Manager in the High-Tech
Division at Ernst & Young working
with private and publicly traded
companies on the Tel Aviv and New
York Stock Exchanges. Roi is a
licensed CPA and holds a BA in
Accounting and Economics from
Haifa University.

Dany Eshchar

President and CEO

Dany Eshchar has extensive
experience leading defense,
high-tech and international business
development organizations. Before
joining Orbit as CEO, Dany served as
Deputy CEO for the Israel- and
US-based Aeronautics Group, where
he led Sales, Marketing and Business
Development efforts and managed
substantial international business
growth. Prior to Aeronautics, Dany
headed R&D projects for the Israel
Navy. He holdsa Bachelors in
Engineering from Israel’s Technion
Institute of Technology and Master’s
degrees from both Technion and the
Universityof Michigan.

Avi Shukrun

VP Research And Development

Avi Shukrun joined Orbit in
September 2019, bringing with him
more than 20 years of experience in
multidisciplinary technology
development and life cycle
management in the Aerospace,
Commercial Avionics and the Space
markets. Prior to joining Orbit, he held
several key management positions
at Elbit Systems, including Director
of Space Systems and Director of
Display and Electro-Optics. Avi holds
a B.Sc in Electrical Engineering from
Ben-Gurion University, Israel and an
MBA from the Polytechnic Institute of
New York University.

Stav Gizunterman

VP Sales And Marketing

Stav Gizunterman was appointed
VP Sales and Marketing of Orbit in
2019, after having been promoted
to VP R&D in 2017. He has held senior
technical and business management
positions at the company since 2012.
Prior to joining Orbit, he served in a
variety of engineering roles at Elbit
Systems. Stav holds a B.Sc. in
Communication Systems Engineering
from Ben-Gurion University, Israel,
and an MBA from Heriot-Watt
University.